Frequently Asked Questions

Is the course complete?

We didn't want you to wait until after your semester was over to launch the OChem 1 Course, so we chose to upload the videos as they were being made.

Please note this course is a work in progress, which means it may not have every lesson ready for you to watch by the time you need it.


Will the videos and practice exams be available outside of CHEMmunity?

From time to time we may upload short previews on social media but for the complete lesson and practice exams, we recommend you purchase a subscription to CHEMmunity.


Will CHEMmunity offer live Q&A's in addition to the videos and the Study Group?

We may hold a few live Q&A's this semester for subscribers but no dates have been set.


Does CHEMmunity offer online tutoring?

At the moment we do not offer tutoring, but it's something we're considering for future semesters.


Will you answer every question in the CHEMmunity Study Group?

We'll answer as many questions as we can in the Study Group, but encourage everyone to attempt to work through some of the questions for extra practice.


Do you only offer Organic Chemistry?

We're focusing on creating as much content as we can on OChem this year and early next. But we are planning to have other Chemistry courses in the future.

Do you offer refunds?

We are unable to offer refunds due to this being a digital product. But please email us at hello@chemmunity.com if you're not sure if this course is for you before purchasing and attach your class syllabus.


What if I drop or withdraw from the class?

If you decide to drop or withdraw from the class, please cancel your subscription as soon as possible so you do not get charged another month.


I purchased the pre-sale, how does that work?

You will have access to the course, study group, and practice exams for the entire Fall 2022 Semester (end of the year). You won't be charged a monthly payment. Once the semester is over, you will no longer have access.